Advocacy
Have you ever wondered, "who's on my side?" or "How hard does my insurance broker work for me?"
1. the act of supporting, pleading or arguing in favour of an idea, cause or person.
2. the action of advocating.
“Any insurance policy is a promise, and as everyone knows, promises vary enormously in their quality."
-Warren Buffet
Imagine This:The day of a serious claim, you are contacted by an adjuster who in an adversarial tone, suggests you may not be getting what you thought you were entitled to receive. You turn to your insurance advisor, who as commonly happens, shrugs something about “you have to deal with the adjuster – my hands are tied”. (This scenario happens every day.)
At Knox, we come alongside you, to navigate with you through the process as your trusted advisor.
Because it’s not well understood, people often over-simplify the process of buying insurance and managing risk. Then the unexpected (or even unthinkable) happens.
In reality, it’s a complex and sophisticated process. As your advocate, we commit to effectively negotiating with underwriters, and when your policy is called on to respond to a problem, we’ll guide you through the process of having your claim settled – fairly, promptly and with clear explanations.
Providing adequate protection can involve dealing with adjusters and underwriters, appraisers and contractors, lawyers and police/fire services.
We navigate the process for you and with you to bring simplicity and clarity.
